All returns will be processed when the product is shipped back to our facilities at the buyer's expense. All returns are subject to our ten-day, ten percent restocking fee policy. The ten-day grace period starts when shipping to the customer is complete. The return policy can not be started until the product has arrived back into our facilities.
Traxxas, Arrma, and all Hobby Grade Rc vehicles and parts must be returned to manufacture. We, unfortunately, are not able to process returns for these products but the manufacture handles all returns and warranty issues.
At this time, all orders that require shipping will need to be called into the store so appropriate shipping charges can be generated based on the destination location. Payments for products can be made over the phone via credit or debit card and your purchases will be shipped as soon as possible.